Case Study: Chewton Glen Ladies’ Spa Refurbishment

Project Background

Chewton Glen, a prestigious property within the Iconic Luxury Hotels portfolio, engaged Alkaline 360 to transform their ladies’ spa facilities. The project aimed to elevate the wellness experience for members and guests through comprehensive refurbishment and strategic enhancements to their thermal suite offerings.

The Challenge

The existing steam room within the ladies’ change rooms required complete refurbishment to meet the luxury standards expected by Chewton Glen’s discerning clientele. Additionally, the spa sought to optimise their wellness amenities to create a more comprehensive thermal experience.

Our Solution

Steam Room Transformation

Through collaborative design consultations with the Chewton Glen team, Alkaline 360:

• Established a refined aesthetic vision aligned with the hotel’s luxury positioning
• Developed a comprehensive proposal for complete steam room renovation
• Executed full rip-out and refurbishment of the existing facility
• Delivered a state-of-the-art steam room meeting the highest standards of luxury and functionality

Strategic Enhancement: Ice Fountain Installation

During the project evaluation phase, Alkaline 360 identified an opportunity to enhance the thermal contrast experience within the ladies’ change rooms. Our team:

• Assessed the existing facilities and space utilisation
• Recommended replacing an underutilised foot spa feature
• Installed a luxury ice fountain, providing an invigorating cold therapy option
• Created a complete hot-cold wellness circuit for optimal guest experience

Project Execution

• Timeline: Completed October 2025
• Scope: Complete steam room refurbishment plus ice fountain installation
• Approach: Consultative design process with multiple stakeholder touch points

The Result

Chewton Glen’s ladies’ spa now features:

• A completely refurbished, luxury steam room with contemporary design
• A striking ice fountain providing therapeutic cold contrast therapy
• An elevated wellness journey for members and guests
• Optimised space utilisation delivering enhanced value from existing square footage

Key Success Factors

1. Consultative Approach: Deep collaboration to understand client vision and needs
2. Strategic Thinking: Identifying opportunities beyond the initial brief
3. Quality Execution: Attention to detail in both design and implementation
4. Value Addition: Transforming underutilised space into premium wellness features

Alkaline 360 specialises in creating exceptional wellness environments for luxury hotels and spas. Contact us to discuss how we can transform your wellness facilities.